Pre-orders
Some products may be available for pre-order, with the estimated shipping date noted in the product title. If your order includes pre-ordered items, your whole order will ship once those items are available. If you would like your order split, additional delivery costs apply. Email me at ua.moc.enujdnaedaj@olleh to arrange a split shipment.
Back Orders
Occasionally an item may be temporarily out of stock. When that happens, I will offer you a refund or place the item on back order. Items on back order ship as soon as they arrive, with no additional delivery charge.
Display and Packaging
All Jade + June products must be displayed and sold in their original packaging. Jade + June products must be sold under the Jade + June name. Removing, covering or replacing labels, or presenting the products as your own or under another brand, is not permitted. Jade + June is a trademarked brand, and I protect it. Accounts that do not follow this may be closed. If you sell Jade + June products online, please credit Jade + June in the product description. Email me with any questions about packaging.
Sales Channels
Wholesale is supplied for sale through the stockist’s own named store, physical or online, including their own storefront on a marketplace platform, and at markets, stalls and fairs where the stockist trades under their own business name. Not for resale to other resellers. Jade + June products may not be sold at any market where I am booked to appear. My current market bookings are listed at jadeandjune.com.au. Channels are agreed with each stockist before the opening order.
Ordering and Payment
The wholesale range is candles and room sprays. New products and ranges may be added to wholesale from time to time. Stockists hear about these first.
Minimum opening order $400. Minimum reorder $200. Candles and sprays mix in any combination.
Orders can be placed through the wholesale order form or by email to ua.moc.enujdnaedaj@olleh.
Once your order is received, I will send you an invoice confirming your products, your prices and your delivery cost. Orders are payable in advance and are confirmed on payment of that invoice.
Payment can be made by direct deposit, credit card or PayPal. I do not accept cheques.
Prices are current as of the date of issue and may rise from time to time as my costs do. Your invoice confirms the price at the time of order.
Orders for accounts with an outstanding balance will not be made or delivered until the balance is cleared.
Terms
Stockists must agree to these terms for approval, and I reserve the right to discontinue supply to stores that do not comply.
Cancellations, Returns and Exchanges
Please email any cancellations or changes within 24 hours of placing your order. Changes or cancellations after this period may incur a restocking fee of up to 20 per cent of the order total. Defective items can be exchanged for products or credit. Damaged or defective items must be reported within five days of receipt. Refused packages will be charged the full delivery, handling and any additional costs incurred. I do not accept returns of unsold merchandise. All returned items must be unopened, unused and in their original packaging.
Delivery
All orders are sent from Vermont, Victoria.
Delivery is quoted on each order, based on the size and weight of what you have ordered, and it appears on your invoice before you pay. There are no surprises added afterwards.
Orders are sent by Australia Post unless we arrange something different. For some local stockists, I may hand-deliver instead, decided case by case when I confirm your order. If you would prefer to use your own shipping account, let me know when you order.
Turnaround Time
My standard turnaround is 10 to 12 business days, because your order is poured fresh by hand. I do not ship old stock that has been sitting on a shelf. All wholesale stock is new. If an item is out of stock or I cannot fulfil your order, I will let you know promptly with a revised timeline, a suitable alternative, or a full refund.
Debt Collection
If an invoice remains unpaid after its due date, Jade + June may refer the debt to a collection agency. In that event, you agree to cover all costs associated with recovery, including agency fees and legal costs.
Legals
All content is copyright © Jade + June. Reproduction, alteration or use without written permission from Jade + June is prohibited. All rights reserved. By purchasing Jade + June products, you agree to these terms and conditions under the laws of Victoria, Australia.
